PA Roofing Pros Privacy Policy
PA Roofing Pros Privacy Policy
This policy describes information handling for PA Roofing Pros, the free Pennsylvania homeowner referral service from SoleSource Pros.
- No-cost request
- Matched by ZIP code
- Statewide Pennsylvania
01
Details collected through the form
This policy describes information handling for PA Roofing Pros, the free Pennsylvania homeowner referral service from SoleSource Pros. A request is matched with ONE independent, licensed and insured roofer and is never sold to multiple companies. Processing that introduction still involves private storage, CRM services and request communications.
The form collects your first and last names, telephone number, email address, project ZIP and requested roofing service. You may also provide a street address, roof material, urgency, insurance-claim status, number of stories, roof age and a project description.
Provide only information relevant to the inquiry. Do not enter payment-card or banking details, identity numbers, passwords, door codes or unrelated personal records. Share information about another homeowner only when you have permission.
02
Submission identifiers and source data
Processing can include a submission identifier, originating page, referring campaign details, consent information and technical request data such as browser user agent and IP address. These details help associate the request with its source and support duplicate and abuse checks.
The private backup includes client IP and browser information as well as an additional hashed IP identifier used for submission checks. Technical request information also reaches the CRM. Hashing transforms an identifier; it does not make a named roofing inquiry anonymous.
03
Private backup and Lead Gen CRM
We retain a private backup record and forward the request to the Lead Gen CRM, which handles request workflow and notifications. The backup includes contact and project details, your message, source data and exact consent records. It can also retain CRM processing status and a CRM reference linking the forwarding result to the submission.
Database, CRM and related service providers process information for this workflow. Notifications are handled by the CRM; a submission should not be interpreted as proof of a separate website-generated message. Backup and CRM copies are operational records, not referrals to additional roofing companies.
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One short request, matched to a participating contractor who serves your area.
04
Sharing with the one matched roofer
The matched independent roofer receives information needed to discuss your project, including contact details, location and the roofing description. We do not distribute the request to competing contractors. The roofer may create separate records for calls, visits, estimates and any purchased work; ask that business about its own record practices.
05
Consent and project communications
Submission requires the consent shown on the form. Consent is not a condition of purchase, and submitting does not authorize roofing work. Consent records are associated with the inquiry so the communication request can be understood in context. Use accurate contact details and clearly identify requests to correct them or raise concerns about further contact.
06
Send a Privacy request
For information questions, corrections or a deletion review, use the website form and label the description 'Privacy request'. Explain the issue and give enough detail to locate the original submission, such as the contact information used. Do not attach identity documents or add sensitive details without an established need.
This route starts a review, not an automatic deletion or export. There is no self-service account dashboard promised here. We do not specify a fixed retention period or guarantee immediate removal of every record. Review may involve backup and CRM records as well as information already received by the independent roofer.
Questions
Frequently asked questions
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One independent Pennsylvania roofer will contact you. Your request is never sold to multiple companies.
